Privacy Policy


Information about our Organisation and Web site
www.epcconsultancy.co.uk is an online ordering portal for EPC Consultancy Ltd who are domestic energy assessors and providers of home information packs. This privacy policy covers EPC Consultancy Ltd and its web sites.

Office Address:
EPC Consultancy Ltd
Hilton House
71-73 Chapel Street
Blackfriars
Manchester
M3 5BZ
UK

Data controller: Sean Maxwell

Email: info@epcconsultancy.co.uk

Telephone: 0845 459 0449

Web Site: www.epcconsultancy.co.uk

Providing Visitors with Anonymous Access
You can access our Web site home page and browse our site without disclosing your personal data.

The Services and Links of our Web site
Our Web site enables you to communicate with other authorised users or to post information to be accessed by other authorised users. When you do so, such users may collect your data. Our Web site does not include links to third party Web service providers.

Automatic Collection of Information
We do not use cookies on our Web site. We automatically log personal data by means such as programming and we link information automatically logged by such means with personal data about specific individuals.
We do so for the following purposes:

  • Technical administration of the Web site
  • Research & development
  • Customer administration
  • Instruction and monitoring of Home Information Packs

Data Collection and Purpose Specification
We collect the personal data that you may volunteer while using our services. We may also collect information about you from other sources, such as public records or bodies, or private organisations.

We do not collect or use personal data for any purpose other than that indicated in the table below:

  • Technical administration of the Web site
  • Research & development
  • Customer administration
  • Instruction and monitoring of Home Information Packs
  • Marketing
  • Trading in personal data

Before using personal data for the following purposes we would always ensure that the individual had been given the option to opt out:

  • Marketing
  • Trading in personal data

Disclosure
We do not disclose your personal data to other organisations.

Confidentiality / Security
We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from:

  • Unauthorised access
  • Improper use or disclosure
  • Unauthorised modification
  • Unlawful destruction or accidental loss

All our employees and data processors, who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitors' personal data.

We ensure that your personal data will not be disclosed to State institutions and authorities except if required by law or other regulation.

Access to the personal data we may hold about you
You can obtain access to the personal data we hold about you by writing to our data controller at the head office address shown above. We charge a fee of £20 and will require proof of identity. We will provide you with a readable copy of the personal data within 40 days.

We allow you to challenge the data that we hold about you and, where appropriate, you may have the data:

  • erased
  • rectified or amended
  • completed

We reserve the right to refuse to provide our visitors with a copy of their personal data, but will give reasons for our refusal. We do, however, allow you to challenge our decision to refuse to provide you with a copy of your personal data.

Privacy Support
If you have an enquiry or concern about our privacy policy, please write to the data controller at the head office address shown above. If you are not satisfied with our response to your concern you may wish to contact the Information Commissioner's Office (www.informationcommissioner.gov.uk).